Terms
Terms
Last Updated 4/29/2024
These terms and conditions ("Terms") govern the use of telemedicine services provided by Architek Health Provider Network P.C. ("AHPN", "we", "us", or "our") to users ("you" or "your"). By accessing or using our telemedicine services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our telemedicine services.
1. Telemedicine Services
1.1. Description: Our telemedicine services allow users to remotely consult with licensed physicians and healthcare providers using audio and video (synchronous) or chat and text (asynchronous) communications technologies.
1.2. Scope: Our telemedicine services may include diagnosis, treatment, prescriptions, referrals, and medical advice within the scope of telemedicine practice.
1.3. Provider-Patient Relationship: Your use of our telemedicine services establishes a patient-provider relationship with the healthcare provider who conducts your telemedicine consultation.
2. Eligibility
2.1. Age: You must be at least 18 years old to use our telemedicine services. For minors, a parent or legal guardian must consent and accompany the minor during the telemedicine consultation.
2.2. Location: Our telemedicine services are available to users located throughout the United States of America, where telemedicine is legally permitted. You are responsible for complying with state laws and regulations related to the use of telemedicine.
3. User Responsibilities
3.1. Accuracy of Information: You agree to provide accurate and complete information during the registration process and throughout your use of our telemedicine services.
3.2. Technology Requirements: You are responsible for ensuring that you have the necessary technology and internet connection to access and use our telemedicine services.
3.3. Emergency Situations: Our telemedicine services are not intended for acute care or medical emergencies. In case of a potential or actual medical emergency, you should immediately seek in-person medical attention or call emergency services.
4. Privacy and Confidentiality
4.1. Privacy Policy: Our privacy policy governs the collection, use, and disclosure of your personal information. By using our telemedicine services, you consent to the terms of our privacy policy.
4.2. Confidentiality: We are committed to maintaining the confidentiality of your telemedicine consultations and medical records in accordance with California laws and professional standards.
5. Medical Advice and Treatment
5.1. Limitations: Our telemedicine services have limitations and may not be suitable for all medical conditions. The healthcare provider may determine that an in-person consultation or additional diagnostic tests are necessary at your own expense.
5.2. Prescriptions: If a prescription is provided as part of your telemedicine consultation, it will be based on the healthcare provider's independent clinical judgment and within the scope of their licensure. Controlled substances will not be prescribed nor refilled through our telemedicine service.
6. Fees and Payment
6.2. Insurance: Our telemedicine services are not eligible for reimbursement by any insurance plan.
6.3. Medicaid, Medicare, and Tricare: Due to regulatory restrictions and reimbursement limitations, patients covered by Medicare, Medicaid, or Tricare are ineligible to receive services offered through our telemedicine service. Patients covered by Medicare, Medicaid, or Tricare are encouraged to seek medical care through traditional in-person appointments with healthcare providers who accept their insurance coverage.
7. Modifications and Termination
7.1. Changes to Terms: We reserve the right to modify or update these Terms at any time. Any changes will be effective immediately upon posting on our website or notifying you through other means.
7.2. Termination: We may suspend or terminate your access to our telemedicine services at any time for violation of these Terms or for any other reason without prior notice.
8. Governing Law and Dispute Resolution
8.1. Governing Law: These Terms are governed by the laws of the State of California, without regard to its conflict of law principles.
8.2. Dispute Resolution: Any dispute arising out of or relating to these Terms shall be resolved through arbitration in accordance with the rules of the American Arbitration Association, and the decision of the arbitrator shall be final and binding.
CONTACT INFORMATION
Questions should be sent to us at info@architekprovider.com.
Architek Health Provider Network PC
16192 Coastal Hwy
Lewes, DE 19958
Phone: 971-225-0545
Last Updated 4/29/2024
These terms and conditions ("Terms") govern the use of telemedicine services provided by Architek Health Provider Network P.C. ("AHPN", "we", "us", or "our") to users ("you" or "your"). By accessing or using our telemedicine services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our telemedicine services.
1. Telemedicine Services
1.1. Description: Our telemedicine services allow users to remotely consult with licensed physicians and healthcare providers using audio and video (synchronous) or chat and text (asynchronous) communications technologies.
1.2. Scope: Our telemedicine services may include diagnosis, treatment, prescriptions, referrals, and medical advice within the scope of telemedicine practice.
1.3. Provider-Patient Relationship: Your use of our telemedicine services establishes a patient-provider relationship with the healthcare provider who conducts your telemedicine consultation.
2. Eligibility
2.1. Age: You must be at least 18 years old to use our telemedicine services. For minors, a parent or legal guardian must consent and accompany the minor during the telemedicine consultation.
2.2. Location: Our telemedicine services are available to users located throughout the United States of America, where telemedicine is legally permitted. You are responsible for complying with state laws and regulations related to the use of telemedicine.
3. User Responsibilities
3.1. Accuracy of Information: You agree to provide accurate and complete information during the registration process and throughout your use of our telemedicine services.
3.2. Technology Requirements: You are responsible for ensuring that you have the necessary technology and internet connection to access and use our telemedicine services.
3.3. Emergency Situations: Our telemedicine services are not intended for acute care or medical emergencies. In case of a potential or actual medical emergency, you should immediately seek in-person medical attention or call emergency services.
4. Privacy and Confidentiality
4.1. Privacy Policy: Our privacy policy governs the collection, use, and disclosure of your personal information. By using our telemedicine services, you consent to the terms of our privacy policy.
4.2. Confidentiality: We are committed to maintaining the confidentiality of your telemedicine consultations and medical records in accordance with California laws and professional standards.
5. Medical Advice and Treatment
5.1. Limitations: Our telemedicine services have limitations and may not be suitable for all medical conditions. The healthcare provider may determine that an in-person consultation or additional diagnostic tests are necessary at your own expense.
5.2. Prescriptions: If a prescription is provided as part of your telemedicine consultation, it will be based on the healthcare provider's independent clinical judgment and within the scope of their licensure. Controlled substances will not be prescribed nor refilled through our telemedicine service.
6. Fees and Payment
6.2. Insurance: Our telemedicine services are not eligible for reimbursement by any insurance plan.
6.3. Medicaid, Medicare, and Tricare: Due to regulatory restrictions and reimbursement limitations, patients covered by Medicare, Medicaid, or Tricare are ineligible to receive services offered through our telemedicine service. Patients covered by Medicare, Medicaid, or Tricare are encouraged to seek medical care through traditional in-person appointments with healthcare providers who accept their insurance coverage.
7. Modifications and Termination
7.1. Changes to Terms: We reserve the right to modify or update these Terms at any time. Any changes will be effective immediately upon posting on our website or notifying you through other means.
7.2. Termination: We may suspend or terminate your access to our telemedicine services at any time for violation of these Terms or for any other reason without prior notice.
8. Governing Law and Dispute Resolution
8.1. Governing Law: These Terms are governed by the laws of the State of California, without regard to its conflict of law principles.
8.2. Dispute Resolution: Any dispute arising out of or relating to these Terms shall be resolved through arbitration in accordance with the rules of the American Arbitration Association, and the decision of the arbitrator shall be final and binding.
CONTACT INFORMATION
Questions should be sent to us at info@architekprovider.com.
Architek Health Provider Network PC
16192 Coastal Hwy
Lewes, DE 19958
Phone: 971-225-0545
Consent to Telehealth
Consent to Telehealth
Last Updated 4/29/2024
This document contains important information about the use of telehealth services provided by Architek Health Provider Network P.C. ("AHPN", "we", "us", or "our"). Please read this document carefully before consenting to receive telehealth services.
1. Telehealth Services
1.1. Description: Telehealth services involve the use of electronic communications technologies to provide medical care and consultations remotely. These services may include video conferencing, audio calls, secure messaging, and other forms of digital communication.
1.2. Scope: Our telehealth services allow you to remotely consult with licensed physicians and healthcare providers for diagnosis, treatment, prescriptions, referrals, and medical advice within the scope of telehealth practice.
1.3. HIPAA Compliance: We are committed to protecting your privacy and confidentiality in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable laws and regulations governing the privacy and security of protected health information (PHI).
2. Consent to Telehealth Services
By consenting to receive telehealth services from us, you acknowledge and agree to the following:
2.1. Nature of Telehealth Services: I understand that telehealth services involve the use of electronic communications technologies to facilitate remote medical consultations and that these services may have limitations compared to in-person consultations.
2.2. Privacy and Security: I understand that my telehealth consultations and medical information will be treated with the utmost confidentiality and will be protected in accordance with HIPAA and other applicable privacy laws and regulations.
2.3. Collection and Use of Information: I consent to the collection, use, and disclosure of my personal and medical information for the purpose of providing telehealth services, including diagnosis, treatment, prescriptions, referrals, and coordination of care.
2.4. Technology Requirements: I understand that I am responsible for ensuring that I have access to the necessary technology and internet connection to participate in telehealth consultations, and I acknowledge that the security of the communication technology cannot be guaranteed.
2.5. Emergency Situations: I understand that telehealth services are not intended for medical emergencies, and I agree to seek immediate medical attention or call emergency services in case of a medical emergency.
2.6. Patient Rights: I understand that I have the right to refuse or discontinue telehealth services at any time and that I have the right to access my medical records and request amendments to my records in accordance with applicable laws and regulations.
3. Release and Waiver
I hereby release and waive any claims against AHPN and its healthcare providers arising out of or related to the provision of telehealth services, including but not limited to claims for negligence, malpractice, breach of privacy, or breach of confidentiality.
4. Acknowledgment
By continuing with this service, I acknowledge that I have read, understood, and voluntarily consent to receive telehealth services from AHPN in accordance with the terms outlined in this document.
Last Updated 4/29/2024
This document contains important information about the use of telehealth services provided by Architek Health Provider Network P.C. ("AHPN", "we", "us", or "our"). Please read this document carefully before consenting to receive telehealth services.
1. Telehealth Services
1.1. Description: Telehealth services involve the use of electronic communications technologies to provide medical care and consultations remotely. These services may include video conferencing, audio calls, secure messaging, and other forms of digital communication.
1.2. Scope: Our telehealth services allow you to remotely consult with licensed physicians and healthcare providers for diagnosis, treatment, prescriptions, referrals, and medical advice within the scope of telehealth practice.
1.3. HIPAA Compliance: We are committed to protecting your privacy and confidentiality in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable laws and regulations governing the privacy and security of protected health information (PHI).
2. Consent to Telehealth Services
By consenting to receive telehealth services from us, you acknowledge and agree to the following:
2.1. Nature of Telehealth Services: I understand that telehealth services involve the use of electronic communications technologies to facilitate remote medical consultations and that these services may have limitations compared to in-person consultations.
2.2. Privacy and Security: I understand that my telehealth consultations and medical information will be treated with the utmost confidentiality and will be protected in accordance with HIPAA and other applicable privacy laws and regulations.
2.3. Collection and Use of Information: I consent to the collection, use, and disclosure of my personal and medical information for the purpose of providing telehealth services, including diagnosis, treatment, prescriptions, referrals, and coordination of care.
2.4. Technology Requirements: I understand that I am responsible for ensuring that I have access to the necessary technology and internet connection to participate in telehealth consultations, and I acknowledge that the security of the communication technology cannot be guaranteed.
2.5. Emergency Situations: I understand that telehealth services are not intended for medical emergencies, and I agree to seek immediate medical attention or call emergency services in case of a medical emergency.
2.6. Patient Rights: I understand that I have the right to refuse or discontinue telehealth services at any time and that I have the right to access my medical records and request amendments to my records in accordance with applicable laws and regulations.
3. Release and Waiver
I hereby release and waive any claims against AHPN and its healthcare providers arising out of or related to the provision of telehealth services, including but not limited to claims for negligence, malpractice, breach of privacy, or breach of confidentiality.
4. Acknowledgment
By continuing with this service, I acknowledge that I have read, understood, and voluntarily consent to receive telehealth services from AHPN in accordance with the terms outlined in this document.
Privacy Policy
Privacy Policy
Last Updated 4/29/2024
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
This Notice of Privacy Practices (the “Notice”) provides information about the use and disclosure of your protected health information (“medical information”) by Architek Health Provider Network, PC and its subsidiaries. "We" refers to, and this Notice applies to, Architek Health Provider Network, PC, including its providers and employees.
OUR OBLIGATIONS
We are committed to maintaining the privacy of your medical information and comply with state and federal laws regarding the use and disclosure of your medical information. This Notice explains our legal duties and privacy practices concerning your medical information.
HOW WE MAY USE AND DISCLOSE MEDICAL INFORMATION ABOUT YOU
We may use and disclose your medical information for various purposes, as outlined below:
Email communications: We may contact you via email to obtain necessary information, communicate about your diagnosis and treatment, and provide information on special offers.
Texts: We may communicate with you via text messages to obtain necessary information and discuss your diagnosis and treatment.
Customer Service Emails, texts, or app notifications: We may send you updates regarding problems with prescription requests, orders, delayed approvals, and other inquiries related to your provider visits.
Tracking emails: We may notify you about the status of your prescriptions and other confirmations.
Order information: We may provide details about the content of prescriptions requests, orders, including additional products or samples.
Additionally, we may use and disclose your medical information for the following reasons:
For Treatment: We may use and disclose your medical information to provide you with health care treatment and related services.
For Payment: We may use and disclose your medical information to bill and collect payment for the health care services we provide.
For Health Care Operations: We may use and disclose your medical information for activities necessary to operate and manage our practice and promote quality care.
Health Information Exchanges: We may share your medical information electronically with other health care providers involved in your treatment.
Quality Assurance and Utilization Review: We may use or disclose your medical information for internal processes to assess and facilitate the provision of quality care.
Credentialing and Peer Review: We may use or disclose your medical information to review the credentials and qualifications of our health care providers.
Treatment Alternatives: We may inform you of treatment alternatives and other health-related benefits that may be of interest to you.
Appointment Reminders and Information about Health Related Benefits and Services: We may contact you to provide appointment reminders and information about health-related benefits and services.
Vendors: We may disclose your medical information to third-party vendors who provide services to our network.
Individuals Involved in Your Care: We may disclose medical information to individuals involved in your health care or payment for your care.
As Required by Law: We will disclose medical information about you when required by federal, state, or local law or regulations.
Other: We may use your medical information for various purposes, such as organ donation, research, public health activities, and law enforcement purposes.
YOUR RIGHTS REGARDING MEDICAL INFORMATION ABOUT YOU
You have certain rights regarding your medical information:
Right to Inspect and Copy: You have the right to inspect and copy your medical information, with certain exceptions.
Right to Amend: You may request an amendment to your medical information if you believe it is incorrect or incomplete.
Right to an Accounting of Disclosures: You have the right to request a list of disclosures of your medical information.
Right to Request Restrictions: You may request restrictions on the use or disclosure of your medical information.
Right to Request Confidential Communications: You may request confidential communications about your medical matters.
Right to Receive a Copy of This Notice: You have the right to receive a paper copy of this Notice.
Right to Breach Notification: We will notify you if your medical information is subject to a breach.
CHANGES TO THIS NOTICE
We reserve the right to change this Notice at any time and will post the revised Notice on our website and in our physical offices.
COMPLAINTS
If you believe your privacy rights have been violated, you may file a complaint with us or the Secretary of the Department of Health and Human Services.
CONTACT INFORMATION
Questions should be sent to us at info@architekprovider.com.
Architek Health Provider Network PC
16192 Coastal Hwy
Lewes, DE 19958
Phone: 971-225-0545
Last Updated 4/29/2024
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
This Notice of Privacy Practices (the “Notice”) provides information about the use and disclosure of your protected health information (“medical information”) by Architek Health Provider Network, PC and its subsidiaries. "We" refers to, and this Notice applies to, Architek Health Provider Network, PC, including its providers and employees.
OUR OBLIGATIONS
We are committed to maintaining the privacy of your medical information and comply with state and federal laws regarding the use and disclosure of your medical information. This Notice explains our legal duties and privacy practices concerning your medical information.
HOW WE MAY USE AND DISCLOSE MEDICAL INFORMATION ABOUT YOU
We may use and disclose your medical information for various purposes, as outlined below:
Email communications: We may contact you via email to obtain necessary information, communicate about your diagnosis and treatment, and provide information on special offers.
Texts: We may communicate with you via text messages to obtain necessary information and discuss your diagnosis and treatment.
Customer Service Emails, texts, or app notifications: We may send you updates regarding problems with prescription requests, orders, delayed approvals, and other inquiries related to your provider visits.
Tracking emails: We may notify you about the status of your prescriptions and other confirmations.
Order information: We may provide details about the content of prescriptions requests, orders, including additional products or samples.
Additionally, we may use and disclose your medical information for the following reasons:
For Treatment: We may use and disclose your medical information to provide you with health care treatment and related services.
For Payment: We may use and disclose your medical information to bill and collect payment for the health care services we provide.
For Health Care Operations: We may use and disclose your medical information for activities necessary to operate and manage our practice and promote quality care.
Health Information Exchanges: We may share your medical information electronically with other health care providers involved in your treatment.
Quality Assurance and Utilization Review: We may use or disclose your medical information for internal processes to assess and facilitate the provision of quality care.
Credentialing and Peer Review: We may use or disclose your medical information to review the credentials and qualifications of our health care providers.
Treatment Alternatives: We may inform you of treatment alternatives and other health-related benefits that may be of interest to you.
Appointment Reminders and Information about Health Related Benefits and Services: We may contact you to provide appointment reminders and information about health-related benefits and services.
Vendors: We may disclose your medical information to third-party vendors who provide services to our network.
Individuals Involved in Your Care: We may disclose medical information to individuals involved in your health care or payment for your care.
As Required by Law: We will disclose medical information about you when required by federal, state, or local law or regulations.
Other: We may use your medical information for various purposes, such as organ donation, research, public health activities, and law enforcement purposes.
YOUR RIGHTS REGARDING MEDICAL INFORMATION ABOUT YOU
You have certain rights regarding your medical information:
Right to Inspect and Copy: You have the right to inspect and copy your medical information, with certain exceptions.
Right to Amend: You may request an amendment to your medical information if you believe it is incorrect or incomplete.
Right to an Accounting of Disclosures: You have the right to request a list of disclosures of your medical information.
Right to Request Restrictions: You may request restrictions on the use or disclosure of your medical information.
Right to Request Confidential Communications: You may request confidential communications about your medical matters.
Right to Receive a Copy of This Notice: You have the right to receive a paper copy of this Notice.
Right to Breach Notification: We will notify you if your medical information is subject to a breach.
CHANGES TO THIS NOTICE
We reserve the right to change this Notice at any time and will post the revised Notice on our website and in our physical offices.
COMPLAINTS
If you believe your privacy rights have been violated, you may file a complaint with us or the Secretary of the Department of Health and Human Services.
CONTACT INFORMATION
Questions should be sent to us at info@architekprovider.com.
Architek Health Provider Network PC
16192 Coastal Hwy
Lewes, DE 19958
Phone: 971-225-0545
